Privacy Policy

MB WideLix LLC ("WideLix", "we", "us", or "our"), registered in Lithuania, is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679, the Lithuanian Law on Legal Protection of Personal Data, and other applicable data protection laws worldwide.

MB WideLix LLC acts as the data controller for personal data collected through our website and services.

Contact Information:

• Address: Girulių G. 5, LT-12124, Vilnius, Lithuania

• Email: info@widelix.lt

• Phone: +61 415 682 537

For data protection inquiries, please contact us at info@widelix.lt.

We may collect the following categories of personal data:

Information you provide directly:

• Contact information (name, email address, phone number, company name)

• Communication data (messages, inquiries, feedback)

• Account information (if you create an account)

• Payment information (processed securely through third-party providers)

Information collected automatically:

• Device information (IP address, browser type, operating system)

• Usage data (pages visited, time spent, click patterns)

• Cookies and similar tracking technologies

• Location data (country/region based on IP address)

Information from third parties:

• Business contact information from publicly available sources

• Analytics data from service providers

Under GDPR, we process your personal data based on the following legal grounds:

Consent (Article 6(1)(a)): When you subscribe to our newsletter or opt-in to marketing communications.

Contract Performance (Article 6(1)(b)): When processing is necessary to fulfill our contractual obligations to you.

Legitimate Interests (Article 6(1)(f)): For business operations, security, fraud prevention, and improving our services, where such interests are not overridden by your rights.

Legal Obligation (Article 6(1)(c)): When we are required to process data to comply with applicable laws.

We use your personal data for the following purposes:

• **Service Delivery:** To provide, maintain, and improve our software solutions and services

• **Communication:** To respond to inquiries, provide support, and send service-related notifications

• **Marketing:** To send promotional materials (with your consent) about our products and services

• **Analytics:** To analyze usage patterns and improve user experience

• **Security:** To protect against unauthorized access, fraud, and other security threats

• **Legal Compliance:** To comply with applicable laws, regulations, and legal processes

• **Business Operations:** To manage our business relationships and operations

We may share your personal data with:

Service Providers: Third-party vendors who assist us in operating our business (hosting, analytics, payment processing, email services). These providers are contractually bound to protect your data.

Business Partners: With your consent, we may share data with partners for joint offerings or referrals.

Legal Requirements: When required by law, court order, or governmental authority.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

With Your Consent: For any other purpose disclosed at the time of collection.

We do not sell your personal data to third parties.

As we operate globally with partners and customers in Bangladesh, Latin America, Africa, and other regions, your data may be transferred to and processed in countries outside the European Economic Area (EEA).

When transferring data outside the EEA, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) approved by the European Commission

• Adequacy decisions where applicable

• Other legally recognized transfer mechanisms

We take steps to ensure your data receives the same level of protection as within the EEA.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• **Account Data:** For the duration of your account and a reasonable period thereafter

• **Transaction Records:** As required by tax and accounting laws (typically 7-10 years)

• **Marketing Data:** Until you withdraw consent or unsubscribe

• **Analytics Data:** Typically aggregated and anonymized after 26 months

• **Communication Records:** For a reasonable period to maintain business relationships

After the retention period, data is securely deleted or anonymized.

As a data subject, you have the following rights:

Right of Access (Article 15): Request a copy of your personal data we hold.

Right to Rectification (Article 16): Request correction of inaccurate or incomplete data.

Right to Erasure (Article 17): Request deletion of your data ("right to be forgotten") under certain circumstances.

Right to Restrict Processing (Article 18): Request limitation of how we use your data.

Right to Data Portability (Article 20): Receive your data in a structured, machine-readable format.

Right to Object (Article 21): Object to processing based on legitimate interests or for direct marketing.

Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

Right to Lodge a Complaint: File a complaint with the State Data Protection Inspectorate of Lithuania (ada.lt) or your local supervisory authority.

To exercise these rights, contact us at info@widelix.lt. We will respond within 30 days.

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for website functionality (no consent needed).

Analytics Cookies: Help us understand how visitors interact with our website.

Marketing Cookies: Used to deliver relevant advertisements (with consent).

You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect website functionality.

For more details, see our Cookie Policy.

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit (TLS/SSL) and at rest

• Access controls and authentication mechanisms

• Regular security assessments and audits

• Employee training on data protection

• Incident response procedures

• Secure data centers with physical security controls

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information promptly.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website

• Updating the "Last Updated" date

• Sending email notification for material changes (where appropriate)

We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MB WideLix LLC

Girulių G. 5, LT-12124

Vilnius, Lithuania

Email: info@widelix.lt

Phone: +61 415 682 537

For GDPR-related inquiries or to exercise your data subject rights, please email info@widelix.lt with "Privacy Request" in the subject line.